|All times below are shown in CEST
10:30 | Reinventing VIP & Bonus Schemes
Senior executives from 10bet, L&L Europe, betBonanza and Finnplay Technologies will examine alternative methods to attract and retain new customers, and assess whether existing mechanisms can be revisited and made safer.
11:00 | KPIs and Problem Gambling
Compliance leaders will discuss what should be measured when it comes to tackling problem gambling and whether a European standard would be desirable for the industry.
12:30 | Live Casino – The Path Ahead
Experts from Betsson, Rank Interactive, LeoVegas, OneTouch and ExPlayner evaluate what the impact of M&A in the supply chain will mean for operators and whether it will stifle product innovation.
13:30 | The Art of Slots Management
With a continually changing line-up right below the major names in slots, what can operators do to make the most out of new additions in the slots catalogue? Senior executives from Kazoom, Hero Gaming, Microgame, and Sales Tribe will debate the issue.
13:50 | Big Betting Balagan – Live Podcast
Join hosts Dan Phillips, Lee Richardson and Vigne Kozacek at 13:30 CEST for a special live edition of the Big Betting Balagan Podcast. As well as their usual topical chat, they’ll have special guests Rob Dowling (CEO, The Conexus Group), Stephen Ketteley (Partner, Wiggin LLP) & Gerry O’Sullivan (Director, Marden Executive Search), and a Q&A section with the audience. You can submit a question for discussion in the show via Twitter, Facebook or LinkedIn.
14:40 | Spring iGaming Week 2021 – A New Beginning
As preparations gather pace for Malta’s inaugural Spring iGaming Week in March 2021, the team behind the project explains the strategic significance of the week’s events and how they will unfold in a post-COVID gaming sector.
15:00 | CEO Panel – The Global Outlook
Some of the industry’s highest-profile leaders, including CEOs from Betsson, Napoleon Sports & Casino, and JVH Gaming, share ideas about how the sector can cope with the expected recession in 2021.